Refund policy

We want you to love your purchase.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at koreluxebeauty@gmail.com with your order number and photos of the item.

Because our products are made and shipped through our fulfillment partner, we do not accept returns for opened or used skincare products due to hygiene and safety reasons.

Refunds or replacements may be issued for:

Damaged products

Incorrect items received

Products lost during shipping (when confirmed by the carrier)

Approved refunds will be processed to your original payment method within 5–10 business days.